Tell us about your space
The more you can tell us up front, the more useful our first reply will be. If you know how many rooms or zones you want covered, say so. If you do not, working that out is part of what we do.
How we handle inquiries
We do not run a phone queue. Every inquiry, sales or support, comes into one place and gets a human reply within one business day.
That is deliberate. A voicemail leaves you no way of knowing whether anyone heard it. Written inquiries are logged and routed the moment they arrive, whoever is at a desk.
If you would rather not use the form, write to info@magnoliasmedia.com and it reaches exactly the same place.
When we answer. Sales and general questions are answered Monday to Friday, 9am to 6pm Central time, within one business day.
Already a customer? You can reach support at any time — the line is open around the clock and your account has the details. Response targets run during business hours, so reaching us overnight puts you in the queue. If your audio is down, say so in the first line and it goes to the front of the queue.
Who you are dealing with
Magnolias Media is operated by Magnolias Interactive, LLC. We have been doing this since 2003.